About me

Portfolio

Top Projects

Blog

Code

A web-based application through which a user can interact with a blog website of my own creation. Users can log in and comment on blog posts. User logins are pulled from a database where they are hashed and salted.

Technologies used: HTML, CSS, Javascript, Python, bootstrap, Flask, SQLAlchemy, and SQLite.

Cafe Listing

Code

A web-based application through which users can add cafes suitable for working remotely.

Technologies used: HTML, CSS, Javascript, Python, Bootstrap, Flask, and WTForms

Flight Tracker

Code

A web-scraper that pulls flight tracking data from flightaware.com and displays it in text format. Script runs on a timer and will repeat until stopped

Technologies used: Python and Selenium

Other Projects

Curriculum vitae

Education

Master of Science in Information Management Systems
Keller Graduate School of Management
Focus: Management, Data Engineering, and Infrastructure.
• Completed courses in Microsoft Excel, IT Infrastructure, and Project Methodologies.
Involvement: Delta Epsilon Iota.

Bachelor of Science in Network and Communications Management
DeVry University

Associate of Science in Network System Administration
DeVry University

Career Accomplishments

• Created and implemented change monitoring for VSI and Grafana updates
• Designed, implemented and documented controls and monitoring surrounding high-risk certification processes
• Designed, implemented and documented monitoring for various evergreen processes to maintain assets in our applications
• Implemented a new enterprise backup solution
• Assisted in the implementation of a new SAN storage solution
• Helped complete desktop level OS migration

Technical Professional Experience

Production Support at J.P. Morgan Chase
July 2025 - Present
Facilitated issue resolution for end users across multiple applications. Managed ticket assignments for the North America team, ensuring timely responses and effective support. Collaborated with users to identify and troubleshoot problems, enhancing overall application performance.
• Streamlined ticket management process, improving resolution times.
• Collaborated with cross-functional teams to address user concerns.
• Monitored user feedback to inform application enhancements.

Infrastructure Engineer at J.P. Morgan Chase
December 2024 - July 2025
Engineered infrastructure solutions by analyzing data to identify issues and consolidate systems. Collaborated on establishing repositories in Bitbucket, GitHub, Jules, and Jenkins.
• Streamlined data processes to enhance issue identification.
• Developed and initialized repositories across multiple platforms.
• Improved infrastructure efficiency through data-driven insights.

Site Reliability Engineer at J.P. Morgan Chase
January 2020 - December 2024
Oversee site reliability initiatives, ensuring system stability and performance. Support end-users and conduct data cleanup and migration across file systems and databases. Manage projects involving feature decommissions and report consolidation. Document and refine processes related to asset management.
• Developed audit reports ensuring compliance and accountability.
• Deployed bug fixes and mitigated risk issues using advanced tools.
• Led asset migration projects, enhancing system efficiency.
• Streamlined processes for asset documentation and management.

Application Support at J.P. Morgan Chase
August 2014 - January 2020
Facilitated integration of supported assets with end users. Collaborated with application developers for change management scheduling and implementation. Directed projects integrating enterprise standard assets into systems. Oversaw request and ticket assignments, including after-hours on-call support. Documented processes with user guides, feature descriptions, how-to guides, and release management.
• Collaborated with users to enhance asset integration.
• Directed change management initiatives with developers.
• Oversaw enterprise integration projects effectively.
• Created comprehensive documentation for user support.

Enterprise Storage at State Auto Insurance Companies
July 2010 - May 2014
Managed backup servers with OS patching and performance monitoring. Oversaw backup operations, including job creation, maintenance, scheduling, and deletion. Supported SAN and NAS devices through troubleshooting and provisioning tasks.
• Ensured high availability of backup systems.
• Improved backup job efficiency by streamlining scheduling processes.
• Resolved SAN and NAS issues, enhancing system performance.

Server Support at State Auto Insurance Companies
January 2008 - July 2010
Oversaw VMWare infrastructure expansion. Managed server inventory and maintained backup servers with associated operating systems. Created new Windows server builds and executed quarterly OS patching.
• Spearheaded VMWare infrastructure enhancements.
• Streamlined server inventory management.
• Developed Windows server builds efficiently.
• Implemented quarterly OS patching for stability.

Desktop Support at State Auto Insurance Companies
February 2006 - January 2008
Provided technical support for PCs and mobile devices. Oversaw inventory management for desktops, laptops, monitors, and mobile devices. Led team in maintaining lease schedules and ensuring timely equipment returns.
• Streamlined inventory processes, enhancing accuracy.
• Improved team efficiency by implementing effective scheduling.
• Resolved technical issues, increasing user satisfaction.

Contact

Elements

i = 0;

while (!deck.isInOrder()) {
    print 'Iteration ' + i;
    deck.shuffle();
    i++;
}




print 'It took ' + i + ' iterations to sort the deck.';